Privacy Policy

To protect internet users from data leaks or the misuse of personal data, Bacana Skincare complies with the General Data Protection Regulation (GDPR).

We are required to inform visitors to our site about the data processing carried out from the collected data. Like all other websites, we collect data on our users, and sometimes we work with service providers who have access to some of our data. This information is essential to provide you with the best possible experience on our site and to ensure the smooth processing of your order.

BACANA SKINCARE DOES NOT SELL YOUR PERSONAL DATA

Some websites exchange customer files for commercial prospecting. Bacana Skincare commits to not doing this. All data we collect is stored with us and will never be given, rented, or sold to any third-party company.

BACANA SKINCARE ENCRYPTS PASSWORDS

Passwords are stored in an encrypted format, making it impossible to decrypt them. Your passwords are therefore secure.

BACANA SKINCARE DOES NOT HAVE ACCESS TO YOUR CREDIT CARD NUMBERS

For credit card payments, you are redirected to the secure Paypal module. The security of transactions relies on encrypting exchanges via an HMAC key, requesting authorization from the cardholder’s bank, and encrypting data.

Your Personal Data

Your Order

When you create a customer account, we record all the necessary information to place an order: email, first and last name, postal address, and phone number in order to ship your order. This data is transmitted to the various service providers who prepare and transport your package. They are absolutely not allowed to use your data for anything other than processing your order.

Subscription to Our Newsletters

If you have subscribed, we use your email address to send you our newsletters. You can unsubscribe at any time by clicking the “unsubscribe” link located at the bottom of the newsletters or directly on the site in your account area / personal data section. The effect of the unsubscribe request is immediate.

Our Statistics

To better understand your journey on our site and improve or adapt our presentation or offerings, we use software and services provided by service providers. We may transmit statistical data from our customer database, your browsing history, and information about the products ordered.

Advertising

We may record your visits to display advertisements when you browse other websites. This process does not involve any personal data, and no third parties have access to your information. If you no longer wish to see our ads, you can delete the cookies from your web browser. To help you, you can consult a site like: https://www.comment-supprimer.com/les-cookies/

Product Reviews

This data remains with Bacana Skincare, which may act as a moderator before it goes live.

Modification or Deletion of Personal Data

Most data can be modified directly by you from your customer space on our website. If you need our assistance or have questions, you can write to us at: info@bacanaskincare.com.